INTOLAP Help Center
Feeling a bit lost? Let us help you! If you have a question about our plugin, need help with something that isn’t working right, or just want to contact us, there are several ways to get in touch.
Knowledge Base
You can always refer to the help topics we created for you. These will definitely help you in setting up the plugins. In case they do nothing you can always move to our free support forums to find if your issue have already been resolved before. If you still do not find an answer to your queries simply jump to our premium forums.
Premium support forums
- Browse our premium support forum.
- Select the forum of the plugin with which you are facing issues.
- Read topics that are similar to your issue to see if the topic has been resolved previously.
- If your issue remains after reading past topics, please create a new topic by creating a ticket defining your issue.
Free support forums
All our free plugins have their own support forums at WordPress.org. These forums are looked after by very enthusiastic and knowledgeable users of that plugin.
- Open the WordPress plugin repository and log into your account.
- Search for the specific INTOLAP plugin you are using.
- Click on the plugin to view the details page.
- Click on ‘Support’
- In the ‘Search this forum’, type a keyword or two about the issue you’re experiencing.
- Read topics that are similar to your issue to see if the topic has been resolved previously.
- If your issue remains after reading past topics, please create a new topic scrolling to the bottom and fill out the new topic form.
Please note any issues caused due to third-party plugin conflict are not covered in the free technical support policy. But we are still there to help you with plugin customization service to match up to your requirement. Please note this is chargeable additionally based on your requirement analysis.